Welcome to Home Inspirations. By accessing or using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase. 
1. About Home InspirationsHome Inspirations specializes in premium blue pottery and home décor products. We aim to provide our customers with quality products, accurate information, and reliable service
.2. Placing an OrderBy placing an order through our website, you confirm that:The information you provide is accurate and complete.You are authorized to use the contact information provided.You understand and agree to our Terms & Conditions.You have reviewed your order details before submitting the order.Once an order is submitted, we may contact you by phone, WhatsApp, or email to confirm the order and delivery details.
3. Product InformationWe make reasonable efforts to ensure that product descriptions, photographs, prices, dimensions, and other information displayed on our website are accurate.However, because many of our products are handmade or individually finished, minor variations in colour, pattern, texture, size, or finish may occur. These variations are part of the character of handmade pottery and should not necessarily be considered defects.Product colours may also appear slightly different depending on your device or screen settings.
4. PricesAll prices displayed on our website are in Pakistani Rupees (Rs.), unless otherwise stated.We reserve the right to correct pricing errors or update product prices at any time. Any price change will not affect an order that has already been confirmed by us, except where an obvious pricing error has occurred.
5. Cash on DeliveryWe currently offer Cash on Delivery (COD) where available.For COD orders, the customer must pay the full order amount to the delivery person at the time of delivery.Customers may be contacted to confirm their order before it is dispatched.
6. Shipping & DeliveryWe offer delivery within our available service areas.Shipping charges, if applicable, will be displayed during checkout. Where free shipping is offered, the applicable order will be delivered without an additional shipping charge.Delivery times are estimates and may vary due to courier delays, weather, holidays, public events, incorrect addresses, or other circumstances beyond our control.Please ensure that your delivery address and contact number are correct when placing your order.7. Order CancellationIf you need to cancel an order, please contact us as soon as possible.Once an order has been dispatched, cancellation may no longer be possible.For COD orders, repeated refusal to accept confirmed orders may affect our ability to accept future COD orders from the same customer.
8. Returns & ExchangesWe want our customers to receive their products in good condition.If you receive a product that is damaged, defective, incorrect, or significantly different from the product ordered, please contact us as soon as possible after delivery.Please provide:Your order numberPhotographs of the productPhotographs of the packaging, if applicableA brief description of the issueWe will review the request and, where appropriate, offer a replacement, exchange, or other suitable resolution.Change-of-mind returns are subject to our return policy and may not be accepted for every product.For fragile or handmade pottery items, customers should retain the original packaging until the product has been inspected.
9. Damaged ItemsBecause pottery and ceramic products are fragile, customers should inspect the package as soon as possible after delivery.If an item arrives damaged, please contact us promptly and provide clear photographs or video showing the condition of the package and product.We may require this information to assess the claim with our delivery partner.
10. RefundsWhere a refund is approved, the refund method and processing time will be communicated to the customer.For COD orders, we may request appropriate bank or account information where a refund cannot otherwise be processed.Refunds may take additional time depending on the payment or banking system involved.
11. AvailabilityAll products are subject to availability.If a product becomes unavailable after an order has been placed, we may contact you to discuss an alternative product, revised delivery date, or refund where applicable.
12. Website UseYou agree not to:Use our website for unlawful purposes.Attempt to interfere with the operation or security of our website.Copy, reproduce, or misuse our website content without permission.Submit false, misleading, or fraudulent information.Attempt to gain unauthorized access to our website or systems.
13. Intellectual PropertyAll photographs, logos, product descriptions, graphics, designs, text, and other content published on the Home Inspirations website are owned by or used with permission by Home Inspirations and may not be copied, reproduced, modified, or commercially used without prior written permission.
14. Errors and Website AvailabilityWe make reasonable efforts to keep our website accurate and available. However, information may occasionally contain typographical errors, technical errors, or omissions.We reserve the right to correct errors and update information when necessary.We cannot guarantee that the website will always be available without interruption.
15. Customer SupportIf you have a question regarding an order, product, delivery, return, or any other matter, please contact Home Inspirations through the contact details provided on our website.We will make reasonable efforts to respond to customer enquiries and resolve legitimate concerns fairly.
16. PrivacyWe collect and use customer information in accordance with our Privacy Policy.By placing an order, you consent to the use of the information necessary to process your order, arrange delivery, communicate with you, and provide customer support.
17. Changes to These TermsHome Inspirations may update these Terms & Conditions from time to time.Any updated version will be published on this page with the revised date. Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.
18. Governing LawThese Terms & Conditions shall be interpreted in accordance with the applicable laws of Pakistan.Nothing in these Terms & Conditions is intended to limit or remove any consumer rights that cannot legally be excluded.
19. Contact Us
If you have any questions about these Terms & Conditions, your order, or our policies, please contact us through the contact information provided on the Home Inspirations website.Home Inspirations
Premium Blue Pottery
Islamabad, Pakistan